Work Smart NOT Hard!

Here is a selection of comments we have received about EasyBook from existing customers.  If you would like to add your comments about EasyBook and a link to your website to this area, please Contact Us.

"We use the system in all our hotels.  Its the best system out there at by far the best value and the support service is second to none.  The best support service in the industry, I would recommend this system to anyone from a small guest house to large hotel.  We own the largest hotel in North Devon and this software is great."
Durrant Hotel / Executive Hotels, England - www.durranthousehotel.com

"As we have a 10 Unit Motel in Australia, I didn't need a large program that did everything but wash the dishes.  I tried so many different downloads, mostly they were too big or only half worked, I really thought I would have to do the bookings the old fashioned way, I was determined I wasn't going to give up, I came across EasyBook and it was just what I needed, very easy and very simple to use.  EasyBook was invaluable to me when I had an Insurance claim, all the data was in front of me, saved so much time and effort.  When I needed support it was only an email away and very prompt.  I might add that I will recommend EasyBook to anyone in the hospitality industry who needs a simple solution, EasyBook - Simply The Best."
Benalta Motel, Benalla, Victoria, Australia - www.benaltamotel.com

"We have been using EasyBook here now for just over 3 years and have found it to be a most essential piece of software for our caravan site bookings. As we have a high repeat guest booking rate having the details of guests on the database is a real bonus as it shortens the booking process so quickly and we can see what pitch numbers they have been allocated in the past. The reports available are another great business aid as we can now project with more accuracy our future income. In fact since we started using EasyBook we have increased our trade by over 100%, and can easily manage our caravan site, particularly at busy times. We couldn't operate now without this software and would recommend it to anyone."
Cottington Lakes Fishery, Sholden, Deal, Kent, England - www.fisheries.co.uk/cottington

"We started using EasyBook 18 months ago and it has transformed our booking system, saving us masses of time. We needed a simple system which was easy to use and which could manage our bookings from start to finish. Whenever we have needed advice we have found the EasyBook staff to be very obliging and efficient. We would recommend EasyBook to anyone looking for a low-cost, easy-to-understand system."
Benodet Breaks - for the Best Holiday Homes to Buy and Rent in Brittany - www.benodetbreaks.com

"We are a caravan park with several types of touring pitches and hire caravans, working with date sensitive tariffs. The program was very easy to adapt to our individual needs in the original setup. We have used EasyBook this season over a network of 3 computers and by some staff who have no previous experience of reservation systems. I have over the years used several high tech reservation/billing programs and this is the best value for money and because of its simplicity there is far less need for technical support. On the other hand when I have needed support when adapting reports/letters the response was very quick, easy to follow and very friendly. I cannot recommend this program highly enough."
Burgh Castle Marina, Great Yarmouth, Norfolk, England - www.burghcastlemarina.co.uk

"EasyBook is the best friend you can have in business; reliable, dependable, user friendly, versatile, adaptable and cheap! Just buy it!"

The Beach House - Exclusive Holiday & Business Apartments, Blackpool, Lancs, England - www.thebeachhouseblackpool.co.uk

"As a small business with five cottages open all year round, it was important for us to choose a package sufficiently simple to operate given the scale of our operation. The ability to trial the EasyBook software for 30 days enabled us to review the software without any financial outlay. It soon became clear the the package supported our business well, providing sufficient functions without being too elaborate or complex. EasyBook provided us with efficiency gains, made us look far more professional to our guests and provided, via the EasyBook Reports, simple management information to support the whole of the contractual process. The software was easy to use, however invariably there were a few queries initially. Without fail, the staff at EasyBook were helpful, courteous and swift in providing just the right advice."
Bronte Country Cottages, Haworth, Yorkshire, England - www.BronteCountryCottages.co.uk

"EasyBook is an excellent booking and total database management tool which we would recommend without hesitation. Equally important is the customer service and backup which we have found to be of a very high quality"
Crystal Lodge Holiday Apartments, Blackpool, Lancashire, England - www.crystallodge.co.uk

"I have been using EasyBook for almost six years now and love it. I had searched long and hard for a program that would suit my vacation rental business and while other programs I tried were good, they were just too much for my needs. I have a simple business and I needed a simple program... I found it in EasyBook, and the support from the EasyBook staff is excellent. Not being a 'techie' I have had to rely on them to help me after I upgraded to a new machine. They were most courteous and walked me through the switch over until I was up and running again. I whole heartedly recommend EasyBook to everyone in the vacation rental business. Thanks EasyBook!!!"
DC Oceanfront Accommodations, Wailuku, Hawaii - www.dcmaui.com

"Simply a very easy to use, cost effective reservation program; I wouldn't want to be without it!"
Upper Swale Breaks at Rowleth End, Richmond, North Yorkshire, England - www.upperswale.co.uk

"Have been using Easybook for a few years now and since upgrading to version 3.1 it has developed into the perfect tool to help us with our 13 bedroom guesthouse. The reports are excellent and the ease of use makes it very practical for any new staff to learn quickly. Great tool that saves a lot of time and helps prevent overbooking. Look forward to any future updates."
Genevieve Hotel, Brighton, England - www.genevievehotel.co.uk

"We have been using EasyBook to run our bush camp for four years now, and it has performed flawlessly. In an area of management where so many things can go wrong, it is wonderful to be able to know that at least our software platform is sturdy and reliable."
Binacrombi Bush Cabins, New South Wales, Australia - www.binacrombi.com.au

"We are a small bed and breakfast and the EasyBook software has been the best and most used software we have ever bought.  Even if you have under 10 rooms this software is essential and makes booking and accounting so simple.  It's straightforward to use and you will never double book again!  I can't recommend it highly enough."
Windmill Guest House, Blackpool, Lancashire, England

"Great program which gives great value for money!  No more double bookings, easy to use and lots of extra features.  We use EasyBook over a network on three computers and it works without any problems, very convenient.  Would recommend it to every B&B, Guesthouse and Hotel.  Can't fault it!"
Cluny Bank Hotel ***, Forres, Scotland - www.clunybankhotel.co.uk

"EasyBook Version 3.1 is a very useful tool in the fight against lost records and bookings, an excellent program with loads of reports which the book keeper loves.  Please put me down as a satisfied customer (hostel owner)."
North Shore Bude, Cornwall, England - www.northshorebude.com

"We are a new business and new to the guest house 'scene'.  We have been using easybook for 6 months and it has made our lives so easy.  We have been able to see at a glance bookings and vacancies and have NEVER double booked or made any mistake with billing or communications.  Another company offering the same type of system told us, after we declined their system, 'we will wait for you to come back, as so many do', well we won't be going anywhere.  I have now recommended EasyBook to other guest houses in the area and they will soon be using it.  Thank you EASYBOOK for making our lives better."
The Cranborne House Hotel, Devon, England - www.cranbornehotel.co.uk

"We have now been using EasyBook for 1 year.  We have 19 rooms plus dining room, bar and 2 meeting rooms and it doesn't get any easier than this.  I had spent months downloading free trials for booking systems, trying them and then deleting them as they were either expensive, complicated or just complete ripoffs!  Luckily I found & downloaded the EasyBook free trial.  I used it for the 30 days and of course bought it.  I thought the trial was value for money, but then I got the updated version and couldn't believe it, it got even easier!  We have actually had fun learning to use it, the few times we have had any queries or problems (our fault not yours) these were answered very quickly by technical support, we look forward to any future updates."
Ulvik Fjord Pensjonat, Ulvik, Norway - www.ulvikfjordpensjonat.no

"After having tried other software, we are really pleased to have chosen EasyBook.  It is very easy to use, just as its name suggests.  As we do not actually run a hotel but lodgings, flats/houses and co-ordinate accommodation with an array of host families, we were initially sceptical as to how useful the system would be to us.  No fear, EasyBook has so far coped with everything we threw at it.  When problems/queries arose, support has been prompt and competent.  The system is a pleasure to use and can only be recommended.  Keep up the good work!"
Eversleigh Lodgings, Stafford, England - www.eversleigh.co.uk

"I must compliment you on your customer service and promptness of response to any enquiries I have made.... excellent.  This is nice to have when we are so far away."
TreeHouse Village EcoResort, Papua New Guinea - www.treehouse.com.pg

"Since starting to use the EasyBook system it has opened up a world of new marketing and sales opportunities.  Without the easy to use database facilities we would never of been able to keep in touch with new or even regular clients as we do now."
Parklands Hotel, Oxford, England - www.oxfordcity.co.uk/hotels/parklands

"Running the monthly reports makes preparation for the accountant so much quicker!"
Glade End B&B, Buckinghamshire, England - www.gladeend.com

"The system is easy to use and I could not do without it now!"
Beckfoot House Hotel, Cumbria, England - www.beckfoot.co.uk

"We run a small country guesthouse and EasyBook has made a great difference to the running of our business from booking through to marketing."
Northam Mill, Somerset, England

"Just a quick note to commend you on your software.  We have been using EasyBook now since the New Year and it is fair to say that it has revolutionized our business.  Not only has the software been easy to set up and use, but we have managed to cut down dramatically on the time and effort needed to take and track bookings.  The software is extremely flexible and we have successfully managed to adapt it for our needs, i.e. the Daily Message Screen is used by us to record camping bookings etc.  Thank you for the excellent software which I would unquestionably recommend to others, excellent value for money."
The Dalesbridge Centre, North Yorkshire, England - www.dalesbridge.co.uk

"We have been using EasyBook for just over a year now.  It makes our working day so easy.  Not being a computer wizard, I had no problems setting up my data.  It is certainly a plus that there is a trial version, being so far away with no computer shops on the island, the support was extremely useful and the replies to our questions came always in a matter of a few hours... Thanks."
Coco Palm Garden, Bonaire, Netherland Antilles - www.cocopalmgarden.org

"EasyBook is, well, 'Easy'.  It really is a jewel among reservation systems.  You are buying 'Truth in Advertising' with this system.  Promises are kept and it works.  The design is reliable as is the daily execution.  Two features which you will come to love very quickly are the ability to change virtually anything with regard to a reservation quickly and easily.  Secondly, you can have anybody up and using it very quickly because it is intuitively designed to be non-threatening to novice or first time computer users.  I have not seen EasyBook's equal in a product for small to medium size lodging properties; 1 to 20 units."
Tahoma Lodge, California, USA - www.tahomalodge.com

"We have been using EasyBook for the last 3 years and it is exactly what we require.  So simple to use, straightforward and precise.  It is without doubt an asset to our business.  Keep up the good work."
The Buck Inn, North Yorkshire, England

"We have been using EasyBook for over a year now.  After getting used to all the different functions, it has made a big difference to the professionalism of our business."
The Royal Sportsman Hotel, Gwynedd, Wales - www.royalsportsman.co.uk

"Quick, simple and easy to use.  Just look at the price.  With support line and upgrades at only £60.00 GBP per annum, even the smallest guest house cannot afford not to have EasyBook."
New Inn, Clapham, England - www.newinn-clapham.co.uk

"Excellent system, we have been using it now for 3 years.  Easy for new staff to master, EasyBook is robust, easy to use and copes with all that is thrown at it."
The Highlander Hotel, Scotland - www.newtonmore.com/highlander/

"I would like to say that I am very pleased with the EasyBook system.  I like the way it checks me automatically if I forget to enter some detail of the booking and I have found members of your staff very helpful on the few occasions when I have had a problem - mainly of MY making!  Being a Senior Citizen and not being familiar with computers, I found EasyBook very logical and easy to use.  I hope this will encourage other 'Beginners' to try it out."

Irton House Farm, Cumbria, England - www.irtonhousefarm.com

"EasyBook's availability screen is by far the best in the industry; full of useful information easily gleaned at a glance."
Friday's Historic Inn, Washington, USA

"I have used EasyBook since the spring and found it very simple to use.  At last I'm organised and the back-up from EasyBook staff has been fast, efficient and friendly.  I've been able to work out how to use and make changes to letter templates as the system is very well thought out and logical.  Thank you for such an easy system."
The Shrubsoles B&B, Kent, England - www.theshrubsoles.co.uk

"Having loaded EasyBook from the CD provided, it soon became clear that this software was just what we were looking for.  The ease of use enabled me to start inputting data within an hour.  The professional looking letters and bills, all at the touch of a button is brilliant.  The ability not to double book a room is very reassuring and to be able to see your availability at a glance is great.  A first class system, well done Western, 10/10."
Seagulls Guest House, Bude, Cornwall, England

"We have been using EasyBook now for just over 12 months. I was very wary of having a new reservations system especially after the problems encountered with the last one we had.  Thankfully - EasyBook is fantastic and easy to use, and the staff at Western are always willing to help with any questions or queries we may have.  It has been very worthwhile, more so when we took advantage of the postal address system which integrates with the software.  Well done Western, and my personal thanks to the EasyBook Operations team who have helped this computer illiterate immeasurably."
The Royal Carlton Hotel, Blackpool, Lancashire, England

"We have been using EasyBook since August 2000.  We had 30 day trials on five or six different booking systems.  They were either too complicated to use or so simple that they didn't do some of the things we needed.  The EasyBook team assured us that the upgrade due in 2001 would include group bookings - so we took a chance - they kept to their word.  The system is great and so easy to use.  We look forward to those little refinements every so often.  Wouldn't even think about changing."
The Delmont Hotel, Scarborough, England - www.mamut.com/delmonthotelscarborough

"I've just downloaded the new version and think that it is excellent.  It does everything that I want and with group bookings and billings it makes life so much easier.  The upgrade has been well thought out and has made a complicated billing function quite easy.  Well Done."
Ascot Hotel, Blackpool, Lancashire, England - www.ascothotel.co.uk